miran's CV
miran fouad
Clinic Administrator | Healthcare Administration
Profile summary
Results-driven Clinic Administrator and Dental Practitioner with over 8 years of combined experience in healthcare administration, health insurance workflows, and clinical operations. Proven track record in optimizing patient flow, ensuring regulatory compliance, and driving multidisciplinary collaboration to deliver exceptional patient care.
Career highlights
Clinic Operations Management: Coordinated daily clinic operations, patient registration, and appointment scheduling at Crystal Teeth Clinic to support organized patient flow.
Health Insurance Procedures: Managed health insurance procedures and related patient documentation in accordance with insurance and clinic requirements.
Clinical Workflow Coordination: Coordinated between doctors, nurses, and reception staff to support smooth clinical workflow and continuity of care.
Patient Documentation Practices: Maintained accurate patient records and administrative documentation in line with clinic policies.
Key skills
Professional experience
Directs daily clinic operations and patient flow management within a healthcare facility, overseeing administrative workflows and cross-functional communication between clinical and reception staff. Manages insurance procedures, patient registration systems, and medical documentation standards in alignment with regulatory guidelines.
- Managed health insurance workflows and patient documentation to maintain 100 percent compliance with internal policies.
- Optimized appointment schedules and daily clinic activities, reducing patient wait times and improving workflow efficiency.
- Maintained secure electronic medical records and administrative files to support audit readiness and patient data privacy.
- Facilitated seamless communication between medical doctors, nursing staff, and reception personnel to ensure continuity of care.
- Handled complex patient inquiries and follow-up communications, elevating patient satisfaction ratings.
Manages clinical dental operations at Shubra El-Mazallat Health Insurance Clinic, directing patient care workflows and record maintenance systems. Executes daily clinical procedures while aligning treatment schedules and infection control protocols with healthcare standards.
- Conducted comprehensive patient examinations, evaluated radiology assessments, and maintained precise case histories.
- Streamlined appointment booking and treatment scheduling to enhance daily patient throughput and care coordination.
- Enforced strict infection control and patient safety protocols across all clinical procedures.
Directed pediatric patient care workflows spanning examination, diagnosis, radiology assessment, treatment planning, and follow-up stages. Collaborated with anesthesia and surgical teams to align patient preparation and scheduling activities. Maintained hospital documentation standards for prescribed medications and treatment instructions.
- Accurately documented prescribed medications, diagnostic results, and treatment instructions in compliance with hospital protocols.
Completed clinical rotations across general dentistry and oral surgery departments within a university hospital environment. Supported patient intake, history taking, clinical preparation, and documentation throughout assigned clinical rotations. Observed and followed departmental workflows, infection control requirements, patient safety procedures, and clinical protocols.
- Assisted senior clinicians in restorative, preventive, and diagnostic dental procedures to support high patient volume.
- Coordinated cross-functional hospital teams to expedite patient intake and administrative processing.
Education
Certifications
Languages
English · Fluent
Arabic · Native